At MessengerGPT, we strive to ensure our customers are satisfied with our services. This Refund and Cancellation Policy outlines the conditions under which refunds and cancellations are processed. Additionally, this policy incorporates relevant terms from OpenAI's Terms of Use.
We offer a free trial that allows users to experience our service before committing to a subscription or purchasing credits. This helps ensure that you are satisfied with MessengerGPT before making any financial commitments.
Subscriptions can be canceled at any time. If you cancel a subscription, you will continue to have access to the premium features until the end of your current billing cycle. Refunds for subscriptions are typically not provided, except in cases where there has been a clear error on our part. For European customers, you are eligible for a refund if you cancel within 14 days of purchase. Please refer to OpenAI's European Refund Policy.
All credit purchases are final and non-refundable. Once credits are used, they cannot be returned or refunded. We recommend new users to utilize our free trial to assess the service before purchasing credits.